DOWNLOAD THE LAST VERSION FOR IOS UNITE VERIFICATION
DOWNLOAD THE LAST VERSION FOR IOS UNITE PLUS

I hate the dumbing down of America to its lowest common denominator. Especially since I have to click all the extra boxes now because some people are too stupid to know to not fly if they have Covid and that they have to wear a mask.

DOWNLOAD THE LAST VERSION FOR IOS UNITE VERIFICATION

It’s easier for me to skip on board purchases than to have to go through a verification every time I check in.

Some guy that flys once a year? Make him verify the card. If you require us to use the app instead of presenting a card, then there are certain risks you accept. You may say that “we need to verify the card is still in your possession” or some other reason. So at least twice a week I’m being asked to verify a card that I verified less than 4 days ago. I take at least two flights a week on United. I am NOT going to verify my card every time I check in for a flight. But now that you must put in your card information into the app in order to make purchases on board, there’s a problem. I dislike leaving a “review” when I really need to submit a product complaint, but United leaves me no other obvious choice to submit feedback about the app. Except for the lovely agent, Gretchen, I was very disappointed in United Airlines performance so far with regards to this flight. The best airlines (Southwest, Jet Blue, Jet Blue, for example allow economy customers one free, checked bag, and addition to the carry-on. The problem she was not able to help me with, is my coming that comparing United economy class, to those of other airlines like Jet Blue, American Southwest Delta, and and all the international airlines I use. She was very charming and polite and found creative way to sort out my personal problem. I want to make a special point of stating that with Gretchen’s help and courtesy, what seemed on the verge of becoming a very bad experience ruined to a satisfying one. Luckily with her help and encouragement, iI reengaged the online check in. She however didn’t have authority to help me with the United online system failure regarding my baggage check. I explained my handicap to her and she help me find appropriate accommodation. The second experience wash great: with the help from your agent Gretchen. Additionally, I couldn’t find a phone number for customer service while I was trying to check in and encountering problems, me so I had to engage a separate search.

Oh, and to register a complaint, I have to go to your website and “fill out a form.” I would expect to be contacted by a customer service rep directly after this poor service.Īnd checking in I had two experiences: the first was online, and was extremely frustrating, and did not provide options, reflecting my personal circumstances. I am reconsidering United as my preferred airline. Though she was very nice and efficient (after 50 minutes on hold) she was not authorized to do anything to bring me back as a customer. Now on hold to talk to a supervisor because the representative is not authorized to do anything other than change seats and give us a refund of our bundle.

DOWNLOAD THE LAST VERSION FOR IOS UNITE PLUS

A simple e-mail or text would suffice to let me know to work this issue, but no, you just separate us without a word! Then, spent 50 minutes on hold to change seats way back in economy and had to ask to get economy plus bundle refunded. This is unacceptable and too easy to remedy. Went to check in and saw my wife and I were separated by 12 rows AND on opposite sides of the 787, without any notification. Not sure why your app does not notify of changes to seats we’ve booked for months.

Download the last version for ios Unite